We always readily receive feedback. Whether that is to tell about something good that we have done or if there is something that you think that we can do better. We can be contacted via post, telephone or email. If you would like to ring regarding routine appointments, results etc then you may find that you get through quicker if you ring after 9am.
If you feel that you would like to complain then this should be in writing and addressed to the practice manager Mrs J Brailsford alternatively you could contact NHS Commissioning Board on 0300 311 22 33 or firstname.lastname@example.org
Derbyshire Mind Advocacy Services. Albany House, Kingsway Hospital, Derby. DE22 3LZ.
Please do not email the practice about clinical issues, contact us direct
N.B. You can register for online access where you can book appointments, view your summary care record and order prescriptions 24/7. Please visit reception to discuss this further. Unfortunately we do not offer these services via email. We, at The Golden Brook Practice, are striving to deliver the best possible health care to our patients. If you have any suggestions or feedback for us then please email ECCG.C81083-Reception@nhs.net